Manulife presents CareNext Collective: Why readiness matters – a look back at WRHN’s first AI collaboration

Upcoming events

July 25 | 12 to 1 p.m.

Why readiness matters – a look back at WRHN’s first AI collaboration

Join us for a candid and constructive deep dive into WRHN’s first attempt to co-develop and implement an AI tool to support general internal medicine — a project that, while ultimately not sustained, played a pivotal role in shaping our current AI readiness and strategy. In this session, we’ll revisit the experience through a facilitated exchange with:

• Carla Girolametto, Director of Research, WRHN
• Elliott McMillan, Program Director, Medicine, WRHN
• Jenna Merritt, Clinical Manager, WRHN
• Dr. Payal Agrawal, Chief Medical Information and Innovation Officer, WRHN
• Sheena Melwani, Senior Deployment Manager, Signal 1

Together, they will explore:

• What worked, what didn’t, and why
• How organizational readiness and context shaped the outcome
• What we learned about responsible AI adoption
• How those lessons are directly informing our current efforts

This session is for anyone interested in learning from failure, navigating complexity and building the foundations for sustainable innovation. Open to all WRHN team members, University of Waterloo staff, faculty and partners.