Welcome to Excellence Canada at Waterloo

The University of Waterloo has committed to the integration of the Excellence Canada's Excellence, Innovation, and Wellness (EIW) Standard across the university as a national quality standard against which to measure and enable organizational excellence, innovation and wellness.

The overarching goal of the university-wide initiative is to advance the University’s Strategic Plan and eight strategic themes, particularly supporting the theme of a “robust employer-employee relationship.”  

Five working groups have been created across campus to address each driver within the EIW Standard:


Culture, values, governance, and obligations

Take a look at the Leadership working group


Strategic planning and goal-setting 

Take a look at the Planning working group


Service and engagement with customers

Take a look at the Customers working group


Wellness of employees and their families

Take a look at the People working group


Management of processes and projects 

Take a look at the Processes working group