Arts: Psychology, Anthropology, Sociology (PAS) 2438, 1:30-3:00pm
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Approval of minutes
- Introduction to Dave Wallace (1:30-2:00)
- New Strategic Plan initiative
- Various projects/initiatives in Information Systems & Technology (IST)
- Nexus consolodation project update (Dave Hinton or Manfred?) (2-2:15)
- Faculty Computing User Support Group (FACCUS) Helpdesk Initiatives Meeting (Lisa)(2:15)
- Common branding for all IT help desks on campus (Cheryl Skingley)
- Web site: https://uwaterloo.ca/itservicedesks (Cheryl Skingley)
- Name badges (Cheryl Skingley)
- Request Tracker (RT) replacement investigation update (Lisa)
- Asset management (Bob/Lisa)
- Information Technology Infrastructure Library (ITIL) best practices (Lisa/Peggy)
- Nov 16 Friday morning seminar
- uWaterloo Technical Support channel on youtube - volunteer? (Lisa)
- Faculty/area updates (all)
