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Invoicing and Payment

Invoicing

If you have provided goods or services to a customer, and require an invoice to be sent, please complete the template on SharePoint to request this invoice.  Once the invoice request is received and processed, your account will be immediately credited for the invoice amount.

You are responsible for knowing the taxation treatment for your invoice.  If you are unsure please contact the HST mailbox before submitting the invoicing request.

Payment

On a University of Waterloo invoice, the customer is given instructions to send their payment directly to the Finance Department.  Invoice payments received elsewhere must send the cheques to the Finance Department for processing and note that it is in payment of an invoice. Please ensure that the cash handling policy is followed.