Information for Parents of Undergraduate Students

Fees

The University of Waterloo bills students one term at a time. 

• Fall Term – September to December;
• Winter Term – January to April;
• Fall Term – May to August.

All of your student's fees are posted to his/her personal student account on Quest. Due dates for each term are posted on our website a year in advance.

Your student's bill for the Fall 2017 term will be available on Quest July 24, 2017. Your student will be sent several e-mails at their uwaterloo.ca e-mail address with all the information required to become Fees Arranged for Fall 2017. A copy of that e-mail is provided below so you can walk through the process with them once their fees are posted.

Please note that your student is automatically enrolled in the Federation of Students supplementary health & dental insurance plan during every full-time on-campus academic term. Please review the information about the plan and how to opt-out online.

We do not send out bills, fee statements or receipts.

You can ask your student to send you the e-bill (electronic bill) available on the account details page on Quest. You can also use the e-bill as a receipt once a payment is posted on the account.

See the About Your Student Account page for more information.

Scholarships & bursaries aren't automatically deducted from the amount billed for the term, even if they are displayed on the student's account as Anticipated Aid.

Undergraduate scholarships and bursaries will be disbursed to individual student accounts at the end of the first month of the term, provided their registered status is "Fees Arranged".

See the Promissory Note Checklist page for information about the types of funding that can and cannot be used on a Promissory Note and how to apply them.

If the student is covered under your health and/or dental plan, he/she may be eligible to opt out of the University of Waterloo plan and to receive a refund of premiums paid.

We recommend that you bookmark the Due dates page on our website so you can anticipate when payments need to arranged or the Promissory Note submitted each term. Note that any time you are not paying the entire balance owing in full (because your student has scholarships, bursaries, awards or government student loans to help pay the fees), the Promissory Note must also be submitted.

Please review them with your student to avoid the application of late fees. Late fees are not waived under any circumstances.

Your student may be enrolled in courses, but until we know how the fees are going to be paid, he/she is not actually registered for the term.

At Waterloo, once a student becomes fully registered for the term, his/her status is "Fees Arranged". Until a student is "Fees Arranged" for the term, he/she -

• will not be able to access government student loan (eg OSAP) funding,

• will not have access to any scholarships and bursaries

• will not have immediate access to course material on the online learning system LEARN

• and may not be allowed to participate in some campus sports and activities.

The email below is sent to students each term as soon as fees are posted to student accounts so they know how to become "Fees Arranged" for the term. Students can check their registered status at the top of their account details page on Quest.

Student tuition and fees are managed by the Student Financial Services team in the Finance department. We are separate from the Registrar's Office and the Student Awards & Financial Aid office. See the Contact Student Financial Services page for information on contacting our office.

The University is open between 8:30 and 4:30 on business days.

What is happening?

The due date to submit your payment or Promissory Note to become Fees Arranged for Fall 2017 term without a late fee is August 23, 2017.  If there is a balance on your account prior to the due date, the due date applies.

If you are not Fees Arranged by October 31, you will be unenrolled and lose access to assignments, exams and course material on the online learning system LEARN. If you are a co-op student on a recruiting term, your active applications on WaterlooWorks will also be cancelled.

Note:  Laurier students enrolled in courses at uWaterloo and students on a co-op work term who are only enrolled in PD courses do not need to attain Fees Arranged status.

What does this mean to me?

To view your bill for Fall 2017, log in to Quest, go to Student Center, then click Finances>Account Inquiry.  

There are two ways to become Fees Arranged:

• Payment in full - bank payment, Western Union Global Pay for Students or a certified cheque, money order or bank draft originating from a Canadian or US bank.
• Promissory Note - if you want to deduct approved financial aid (including funding from uWaterloo) and only pay the remaining balance, you must submit the Promissory Note. Follow the step-by-step instructions. The Promissory Note will be available beginning noon on Thursday, July 27.

Remember! You can use your Aeroplan miles or TD Travel Rewards points to pay tuition.

OSAP Students:

DO NOT SUBMIT AN OSAP ESTIMATE WITH YOUR PROMISSORY NOTE.

Spring OSAP amounts will be posted to student Quest accounts under 'Anticipated Aid' on an ongoing basis over the next several weeks. As an alternative, you can use a screenshot of your funding summary page from your OSAP account showing an approved OSAP assessment, to submit the Promissory Note.

Student Awards & Financial Aid recommends that you apply early for OSAP and allow up to 4 weeks processing time for supporting documentation.

Remember:

• If you don't have proof of funding by the due date, you have two options:
   
  • Pay your fees in full by the due date to avoid late fees; you may wish to ask friends and family to help you out temporarily.
  • Submit your Promissory Note once you have acceptable proof of financial aid or payment of the remaining balance; if this is after the due date, a late fee will be charged to your account.

Notice for exchange/study abroad students coming to Waterloo:

Please refer to your admission documents for specific fee and payment information applicable to your particular situation.

What if I have questions?

Please do not reply to this email. You can contact us at sfs@uwaterloo.ca or find helpful information on the Finance - Student Financial Services website.