In-person Finance operations are suspended until further notice. For information about student-related topics, please contact The Centre.  For Faculty or Staff related enquiries,  Finance service modifications are available on the Finance Resources COVID-19 website or you can visit our Contact Us page.

Promissory Note

The Promissory Note process allows you to have the registered status Fees Arranged without paying the entire balance owing. You can leave a balance owing on your account equal to the amount of financial aid you will be receiving during the term.

The Promissory Note process on Quest is available from three days after fees are posted for the coming term until the end of the second month of each term.

To access the Promissory Note in Quest:

  • log in to Quest,
  • go to Student Center
  • click on the Finances tile to find the Promissory Note

Quest homepage

Promissory Note
If you try to access the Promissory Note before fees have been posted to your account, you will see an error message. Do not be alarmed--just try again once you see fees have been posted to your student account.

Important notes!

  • If you are not using a Promissory Note to arrange your fees, be sure you pay the entire Term Balance by the due date to avoid being charged a late fee.
    • If you pay your account balance with more than one payment, the account will be considered "paid in full" as at the date of the final payment. If that is after the due date, a late fee will be charged to your student account.
    • If you post-date a payment, we will not be able to process it or your Promissory Note until the date of the payment. 
  • We cannot accept bank drafts originating outside Canada or the US.  See the Payments from a Bank in the US or the Payments from an International Bank page for the approved payment methods from banks outside Canada.
  • Effective Spring 2020 and until further notice, we strongly recommend that you do not send payment by bank draft; we are working remotely and cannot process a bank draft in a timely manner. Please make a bank payment to settle your student bill.
  • The University cannot reimburse staff or faculty who choose to cover any fees posted to a student’s account, regardless of the reason. Departments wishing to provide financial assistance to students need to authorize an award through Student Awards & Financial Aid or Graduate Studies & Postdoctoral Affairs, or offer payment via an RA- or TA-ship.

Paying your Tuition?

If you have an account at a bank in Canada, the best way to pay your student fees is by bank payment.  If that isn’t possible, we can also accept a certified cheque, money order, or bank draft from a Canadian bank.

To make an international tuition payment, use one of our approved international payment options. These services are convenient, cheaper than a traditional wire transfer, and post quickly to your student account.  You can also pay in the currency of your choice and get a competitive exchange rate.

Don’t forget to check the date tuition is due to avoid late fees and account holds.