In-person Finance operations are suspended until further notice. For information about student-related topics, please contact The Centre.  For Faculty or Staff related enquiries,  Finance service modifications are available on the Finance Resources COVID-19 website or you can visit our Contact Us page.

How do I know if I need to submit the Promissory Note?

You must complete the Promissory Note process on Quest if you want to leave a balance owing on your student account equal to any financial aid* you expect to receive during the term. You need to pay the rest of your balance owing on your student account by the due date.

*Acceptable financial aid includes:

  • uWaterloo scholarships, bursaries and awards

  • external scholarships, awards or bursaries payable to University of Waterloo,

  • Canadian provincial or federal government student loans (eg OSAP)

  • GRS, TA, RA

  • approved third party sponsorship (not a relative or a relative's employer)

The Promissory Note includes a commitment from you that if any of your financial aid is cancelled or reduced, you accept responsibility for paying your fees personally.

Proof of financial aid

If you will not have acceptable proof of the financial aid by the due date, you have two options:

  1. pay your Term Balance by the due date to avoid a late fee; or
  2. complete the Promissory Note once you have acceptable proof of financial aid or payment of the remaining balance. NOTE: If this is after the due date, a late fee will be charged to your account.

Problems with your Promissory Note

  • we will notify you by e-mail if we cannot process your Promissory Note.
  • we will give you one business day to resolve the problem.
  • check your e-mail account regularly; if you miss your “grace period”, a late fee will apply. We do not waive late fees.

Paying your Tuition?

If you have an account at a bank in Canada, the best way to pay your student fees is by bank payment.  If that isn’t possible, we can also accept a certified cheque, money order, or bank draft from a Canadian bank.

To make an international tuition payment, use one of our approved international payment options. These services are convenient, cheaper than a traditional wire transfer, and post quickly to your student account.  You can also pay in the currency of your choice and get a competitive exchange rate.

Don’t forget to check the date tuition is due to avoid late fees and account holds.