Self-help
In the event of a technical issue with WaterlooWorks, please attempt the following before requesting help:
- WaterlooWorks operates best on Google Chrome. If you are not using Google Chrome, switch to that browser and try again.
- If you are using Google Chrome, restart your browser and try again
- Clear your cache from your browser and try again
- Restart your computer and try again
Contact us
If you've tried the above and are still having issues,contact the WaterlooWorks help desk by:
- Email: waterlooworks@uwaterloo.ca
- Phone: (519) 888-4026
Please note that office hours are Monday to Friday, 8:30 a.m. to 4:30 p.m. Phones will only be answered during these times.