WaterlooWorks help desk

Self-help

In the event of a technical issue with WaterlooWorks, please attempt the following before requesting help: 

  • WaterlooWorks operates best on Google Chrome. If you are not using Google Chrome, switch to that browser and try again.
  • If you are using Google Chrome, restart your browser and try again
  • Clear your cache from your browser and try again
  • Restart your computer and try again 

Contact us

If you've tried the above and are still having issues,contact the WaterlooWorks help desk by:

  • Email: waterlooworks@uwaterloo.ca
  • Phone: (519) 888-4026

Please note that office hours are Monday to Friday, 8:30 a.m. to 4:30 p.m. Phones will only be answered during these times.

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