Waterloo Residences acknowledges that we live and work on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land promised to the Six Nations that includes ten kilometers on each side of the Grand River.
Please take a few moments to complete our customer feedback form and tell us about your experience with Waterloo Residences.
You are invited to participate in a survey that asks for Customer Service feedback. The purpose of this survey is to ask your opinions about the service you experienced within Waterloo Housing and Residences. Housing & Residences will use the results of the survey to make improvements to our current service procedures to align with our Customer Care Promise! All reports of this survey will include only summarized results, ensuring that no individual can be identified. This survey should take about 2 minutes and will be available for you to complete on an ongoing basis. Participation in this survey is confidential and voluntary. You may decline to answer any question by leaving it blank.