Waterloo Residences acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land promised to the Six Nations that includes six miles on each side of the Grand River.
Room change requests
Please note room change request will not be considered at this time, as we adhere to public health guidelines.
If you have concerns with your current room, please reach out to your Don to discuss a resolution. If you Don determines further support is appropriate for you, they will refer you to your Residence Life Co-ordinator.
Room changes due to a medical need may require further documentation from a medical professional. If you require a room change based on a medical need, please contact your Residence Life Co-ordinator (RLC) by email.
Academic stream changes affect your residence room booking, contract, and fees.
If you make a request to change stream, you may have to move to a different residence community for the second term of your contract.
If you have any questions, please contact Housing administration.
Roommate / suitemate concern
Living with other people can be difficult at times but it is essential that residents learn to live together through cooperation and respect. It is advised that all residents sharing a bedroom or suite complete the Roommate Agreement Contract. Further, we will only process one room change for Roommate/Suitemate Concern per contract.
Please note that room changes for roommate/suitemate concerns are not accepted within the first month of the term.
Step 1 - Try to resolve the matter
If there is a roommate conflict, residents must first attempt to resolve the matter between them. This includes talking about the issue or creating a roommate agreement contract.
Step 2 - Contact a Don
If residents are unable to resolve a conflict on their own, they must contact their Don who will then facilitate a mediation with the parties involved.
Step 3 - Schedule an appointment with a RLC
If the conflict cannot be resolved, or should a resident have other questions regarding the room change process, they may schedule an appointment with a or Residence Life Co-ordinator (RLC) by email.
Step 4 - RLC Mediation
At your appointment, your RLC will assess the situation. If it is agreed that a room change is appropriate, the CC or RLC will begin the administrative process. Please note that room availability may be limited. Room changes are conducted on a priority basis and may take a few weeks.
Step 5 - Confirmation
Once the administrative process is complete, your RLC will send you an email confirming your move and provide you with additional information regarding the room change process.
Note the following:
- A resident may be moved at their RLCs discretion.
- Some bed spaces may appear to be vacant, however they may not be available.
Room change process
Upon receiving an approval email, go to the Residence Front Desk of your new room location, to pick up your new keys to your new room.
- Clear out all of your belongings from your room/suite and move them to your NEW room.
- Clean your OLD room and all common areas (dust, vacuum, wipe down counters, etc.).
- Arrange your furniture back to its original location.
Your room should look like it did when you first moved in!
Once you are fully moved into your new room, return your old room keys to the Residence Front Desk of your old room location.
Set up a time to meet with your new Don to introduce yourself. Meet with your new roommates (if applicable) and complete a new roommate agreement form. Introduce yourself at the next community meeting.
Disciplinary appeal procedure
Submit a Notice of Appeal
In order to appeal disciplinary action and/or eviction from residence, the student must submit a Notice of Appeal to the Manager, Residence Life within 10 working days of the action and/or eviction being appealed.
Learn more about the disciplinary appeal procedure.