We are here to support your experience as a university student.
University presents many opportunities and challenges. If you find yourself struggling with your mental health or wellness, remember that you are not alone! The resources below can help you choose the support you need.
Positive Habits for Your Wellness
As a university student, you may spend a lot of time on academics, co-op, or research. But how much time do you spend on your wellness? Check out the opportunities below to explore positive wellness habits in residence or on campus.
Join the Community
Challenge yourself by spending time in the community. You belong here, so make it your home!
- Study in the common study spaces instead of studying in your room
- Check out these job and leadership opportunities in residence
- Keep up with residence @uwhousing and engage with UW Student Life @uwaterloolife
Sweat a little!
Physical activity is linked to mental health, wellness, and academic success. Explore these diverse opportunities through Warrior Athletics and Recreation.
- Warrior Workout Buddy: this program will match you with a workout peer who has similar interests, goals, and fitness levels
- Move Your Mind: this service will help you find a fitness activity that best fits your lifestyle
- Subscribe for the Wellness Warrior Newsletter and keep up with Warrior Habits
- Drop-In and play or register for intramurals, fitness clubs, classes, and more!
Connect with your Don or Waterloo Athletics and Recreation for any questions about these resources.
Fitness in Residence
If you prefer working out closer to home, consider any of the following fitness in residence options:
- Sign out recreation equipment from the Front Desk (e.g. basketball, soccer ball, Frisbee)
- Visit the recently renovated residence gyms, located in REV and UWP
Talk to your Don or the Front Desk if you have any questions about accessing these resources.
Free events: Stress Busters
Enjoy a fun free activity in residence; giving yourself a break and can go a long way in reducing stress and improving your wellness. Examples of free community programs include:
- Movie nights with free snacks
- Ping pong and pool tournaments
- Residence Council parties at Bomber
Ask your Don or talk to your Res Council representative about upcoming events.
Free Wellness Workshops
Take advantage of free workshops available in residence and on campus. These workshops can help you personally, academically, and professionally. Examples of workshops include:
- Healthy Minds, through the Maximize Potential Certificate Program
- Test Prep and Test Anxiety: available through the Maximize Potential Certificate Program
- Online Coping Skills seminars through Counselling Services
Ask your Don today about how to access these resources.
Tap into Apps and Podcasts
Short meditations for busy schedules – just a few minutes of your day! Hundreds of themed sessions on everything from stress to sleep, as well as SOS exercises in case of sudden meltdowns.
Worry Knot teaches you to manage your worry with lessons, customizable distractions and a proven worry management technique.
With this app, get into the habit of changing your perspective and move toward a more balanced outlook on life! See if your unhelpful thoughts stand up in the face of questioning.
The Anxiety Coaches Podcast
These coaches are regular people who happen to have suffered from mental illness. 2 new episodes each week to help you overcome stress, anxiety, panic attacks, and PTSD while living a healthy lifestyle; all in a fun and conversational tone.
Warrior Mind Podcast
Take control of your mind, and develop a mental strength mindset for personal success.
EB is a helping hand through the often-scary world of mental health – from eating well and getting a good night’s sleep to being there for someone who’s struggling.
Support in Residence for Undergrads
Residence Life Dons
Dons are upper-years that live with you in residence, and they have first-hand experience of the highs and lows of university life. Dons are trained in Emergency First Aid and mental health crisis response. Talk to your Don when you need:
- Support transitioning to campus and university life
- Emergency assistance, including mental health crisis, for yourself or a friend
- Help meeting others in the community
Talk to your Don by knocking on their door or finding them at a community event. If you don’t know your Don, email firstname.lastname@example.org.
Community Leaders (CLs) are upper-year student leaders who live in residence and support upper-years. CLs are trained in Emergency First Aid and mental health crisis response. Talk with your CL if you are:
- Struggling to find balance or managing the challenges of university life
- Managing stressful responsibilities, like job-hunting, personal finances, or grad school apps
- Looking to make connections and meet people in residence
Talk to your CL today by knocking on their door! If you don’t know your CL, email email@example.com.
Duty Staff are available overnight from 8PM-8AM, 7 days a week. Duty Staff receive extensive training in crisis response, including supporting students through mental health emergencies. Call a Duty Staff at any time overnight if:
- You or a friend in residence needs any type of emotional or medical support
- You need to talk to someone about anything at all, including feeling lonely, homesick, or unsafe
Call the Duty Staff numbers posted in your community, or you can call from your Front Desk.
Residence Life Coordinators
RLCs are full-time staff that live on campus and are on-call 24 hours a day, 7 days a week. They look after the safety of students and Dons in residence. RLCs receive extensive training in supporting students through crisis, including ASIST. RLCs meet with you for any reason at all:
- If you are having trouble transitioning to campus or feeling homesick
- If you need help accessing academic support
- If you feel unsafe for any reason at all
Your RLC is happy to listen. You can reach your RLC by asking for them at the Front Desk.
Front Desk Assistants
FDAs are upper-years that work at the Front Desk of every residence building. They are trained to be your one-stop-shop for getting access to any support you need. Talk to an FDA when you need:
- Information on accessing a campus resource
- Help with personal or academic stress
- Support with any level of emergency
FDAs are great listeners, and they love when students pop by the Front Desk with questions. Visit your Front Desk or view their contact information here.
Counsellor in Residence
Counselling support is an excellent way to prevent, monitor, or manage difficult periods in your life. Our Counsellors in Residence (Jenn Yuen and Kristin Shantz) meet with students from all over campus in both of her office locations: MKV and Needles Hall. Consider accessing Counselling Services if you are looking for:
- Individual counselling appointments (one-on-one)
- Drop-in counselling (no appointment required on Wednesdays and Thursdays)
- Urgent crisis counselling (no appointment required any time)
- Personal success workshops on coping with anxiety, depression, or stress
To access Jenn, Kristin, or any Counsellor, you must first register on main campus at Needles Hall. Talk to your Don or visit Counselling Services today if you have questions.
Peer Leaders (PLs ) are upper-years who support and mentor students in a Living-Learning community. PLs are trained to recognize and respond to academic and personal stress, and they can help you access support if you want to:
- Set personal and academic goals throughout the semester
- Take a break by attending a stress reduction programs during midterms or exams
- Access academic support like tutoring or meeting with your faculty/program advisor
Contact your Peer Leader by attending Living-Learning events, or emailing: firstname.lastname@example.org.
Tutors in Residence
Drop-in Tutoring is available at no cost to any student that lives in residence. Tutors are trained to recognize and assist with academic and personal stress. Access this free service if you are looking for:
- Relaxed space to study in the company of peers or on your own
- Help with understanding course concepts and material
- Someone to talk to about any academic or personal stress
Find a tutoring session by viewing the Drop-in Tutoring section of this page.
Support in Residence for Grads
We know that the highs and lows of grad school can present significant challenges in your life, such as:
- Having difficulty integrating to a new campus, city, or country
- Keeping up with research, presentations, or conferences
- Starting or maintaining a family
- Balancing your finances and scholarship applications
It is completely normal to feel any of the above stresses, and more, during grad school. No problem is too big or small to ask for support. Review the resources below and reach out!
CAs are grad student leaders who live in CLV and support the CLV graduate community and families. CAs are trained to get you the help they need, and the CA On-Call is available from 6PM-8AM at 519-500-3037. Talk with a CA if you are:
- Managing stressful responsibilities, like research, job-hunting, or personal finances
- Struggling to find balance or managing the challenges of grad school
Connect with a CA today by attending a community program or going to the CLV Front Desk.
Residence Life Coordinators
RLCs are full-time staff that live on campus and are on-call 24 hours a day, 7 days a week. Your RLC is trained to support you with any level of emergency, including mental health support. You can meet with your RLC for any reason at all:
- If you need support gaining access to resources on campus
- If you are finding yourself struggling to maintain balance and self-care
- If you feel unsafe for any reason at all
Your RLC is happy to listen. Drop by their office in the CLV Community Centre.
Free events: Stress Busters
Giving yourself a break and enjoying a fun free activity can go a long way in reducing stress and increasing your wellness. Examples of free community programs in CLV include:
- Free weekly Yoga in the Community Centre in the Fall and Winter terms
- Free Friday breakfasts every other week from 8-9AM
- Free BBQ events
Email the CLV Community Programmer at email@example.com for information on upcoming events.
Other wellness supports
You are encouraged to review the supports available in Housing, On Campus, and Off Campus by navigating other sections of this page. Some other resources that you can access for mental health support include:
- Counsellor in Residence: You can access the Residence Counsellor by registering at Needles Hall
- Counselling Services: urgent counselling, drop-in general counselling, and helpful workshops and webinars on coping with anxiety and depression may be really useful for you
- CLV Front Desk: Front Desk Assistants are trained to connect you to resources
Support on Main Campus
Counselling Services is a team of professionals that provides programming and services to help you lead a healthy and balanced life. From standard individual appointments, to urgent walk-in counselling, to online coping skills seminars, Counselling Services has a resource for every need.
Visit the Counselling Services website to explore all the available service options.
MATES (Mentor Assistance Through Education and Support) is a counselling-based, one-to-one peer support program offered by the Federation of Students (FEDs) and Counselling Services. You can access MATES if you experience any level of mental health challenges in your academic or personal life.
Visit the MATES website to find out more and book an appointment today.
Health Services is a confidential health care unit on campus that provides medical care to students. You can access to walk-in/urgent care, appointments, nutritional services, and more. Mental health support on site includes a psychiatrist, mental health nurse, and counsellors.
Get clinic hours and details about services at the Health Services website.
Our on-campus police are on duty 24/7 and they provide a safe and secure work environment. UW Police receives extensive training in supporting students in mental health crisis.
Reach out at 519-888-4911 or visit UW Police website for any reason related to your safety or the safety of your community.
Sexual Violence Response Coordinator
If you or someone you know is looking for assistance with a matter related to sexual violence, contact UW’s Sexual Violence Response Coordinator, Amanda Cook (Amanda.firstname.lastname@example.org). Additionally, the following offices may be a resource to you: UW Police, Conflict Management and Human Rights Office, the Women’s Centre, or your Residence Life Coordinator
Student Success Office
The SSO provides resources for any student looking to succeed personally and academically. Free workshops include supporting your academic initiatives and your own stress management. Peer success coaches can help you set goals, stay on track, and support you in your academics.
Find out more about their services at the Student Success Office website.
AccessAbility offers academic support for students with permanent and temporary disabilities. In order to access resources, students need to apply online.
Visit the AccessAbility Office website today for more information.
The Glow Centre for Sexual & Gender Diversity is a safe space for LGBTQ+ identifying students, run entirely by student volunteers. Glow offers discussion groups, social events, support resources, awareness campaigns, and a community.
Visit the Glow website to find out more.
The Women's Centre is a female-positive and supportive environment on campus for women and trans folks. The centre provides students with resources on issues ranging from women's health to sexual violence, and prides itself on inclusivity.
Visit the Women’s Centre website to find out more.
UW Chaplains represent eleven different faith traditions, including Christianity, Islam, Judaism, and a non-religious chaplain. All chaplains seek to be intentional and compassionate spiritual supports in times of crisis.
Find out more at the Chaplains’ website.
Conflict Management and Human Rights Office
The Conflict Management & Human Rights Office (CMAHRO) acts as a resource on matters of harassment, discrimination, and other forms of conflict. CMAHRO also offers sexual harassment counselling & support.
Visit the CMAHRO website for more information.
International Student Experience
The International Student Experience team supports international students in their transition to Canada and the University of Waterloo.
Find out more at the International Student Experience website.
UW’s Federation of Students has a wide range of clubs for every interest. Feeling homesick and want to connect to students from your country? Looking for others that share your political, spiritual, or recreational interests?
For a full list of clubs, visit FEDS Clubs.
Developed with UW Police Services and the Safety Office, WatSAFE provides quick access to campus safety and emergency resources, including emergency contact information
Download the WatSAFE app here.
Support Off Campus
Good2Talk is a free, confidential helpline providing professional counselling and referrals for mental health, addictions and well-being concerns to post-secondary students in Ontario, 24/7/365.
Call 1-866-925-5454 or visit http://www.good2talk.ca/
Scheduled appointments, walk-in counselling, courses and seminars available. Subsidies and multi-lingual services are available.
Grand River Hospital
Walk-in/urgent care and counselling services available.
For campus directions and location information visit the GRH website: http://www.grhosp.on.ca/care/visitors/getting-here-campus-information
St. Mary's Hospital
Walk-in/urgent care and counselling services available, including a Sexual Assault Treatment Centre.
Delton Glebe Counselling
Delton Glebe Counselling is a multi-faith counselling service providing individual counselling appointments, including evening appointments. They also feature puppy therapy on Wednesday. http://glebecounselling.ca/
Waterloo Regional Police
If you or a friend needs regional police support to report a crime or crisis concern, you can contact 911.
If you or a friend is in distress, you can contact a regional Distress Centre phone line for supportive listening at 519-745-1166.
Mobile Crisis Team 24/7
If you or a friend is in crisis and needs urgent care, you can contact a regional Crisis Services phone line at 519-744-1813.
Coming soon. The Student Voice is a collection of real life stories from UWaterloo students on topics related to maintaining a positive balance of mental health and wellness. Stories will be featured within The Student Voice, in our monthly resident enews, and our uwaterloo.ca/housing news section.