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Student life and services


Living in residence is a unique experience that offers students the opportunity to learn outside of the classroom.

Getting to know students from different backgrounds, having a roommate or suitemate, discovering new foods are just a few of the learning experiences you'll have in residence.


Don support


Dons are upper-year students who live and work in residence. Each floor is assigned a don to help with questions or problems, uphold rules and policies, and provide support to students, but dons also specialize in making your stay in residence a great time! Dons plan fun activities and hold monthly meetings to help students get to know each other and have a good experience while living in residence.

If you have any questions or concerns about university or residence, be sure to let your Don know. They've been through the first-year experience before and understand that moving away from home and starting university can be challenging, exciting, and a bit scary.

Dons also ensure that residents are following residence rules. This is an important part of the Don’s job, as respecting each other is the foundation for a strong community. When necessary, Dons attempt to resolve conflicts which arise within the community.


Support services


Health and wellness

University of Waterloo Health Services is located right on campus, Just steps from the Student Life Centre. With new state-of-the-art facilities and offering comprehensive medical care to all registered students, health services acts as your family doctor and walk-in clinic away from home. For challenging or difficult circumstances, Counselling Services offer professionals to help with everything from education related decisions to personal issues surrounding stress, anxiety, depression, trauma, and more.

Student safety

With one of the lowest crime severity indexes in Canada, Waterloo is a safe place to live, but should anything happen while on campus, UWaterloo Police officers are on duty 24 hours-a-day and easily accessible through campus phones. Additionally, campus shuttle, safety alarms and self-defense classes all offer resources to help keep students safe.

Internet and technology

Need help getting connected to the internet? Or perhaps your computer won't turn on? The Residence IT Service Desk is there to help all residents with their tech problems. They are located in Village 1, beside the Front Desk.




Jobs and leadership

Residence offers both paid positions and volunteer positions to give students leadership opportunities and career experience. From front desk assistants to social media contributors, there are a variety of great positions to give students a greater chance to get involved in residence life.

Room changes and appeals

In rare circumstances, students may wish to change rooms for different circumstances. Familiarize yourself with the request and appeal processes.




One of the best things about living in residence is all the events and activities going on. You can choose to participate in as many or as few as you want. Most activities are planned by the Dons or Residence Council, but you can also get involved and help to plan and organize events!

Examples of events planned in the past include social events such as a sundae night or a games night, educational activities such as learning how to cook (in suite-style residences), how to study, and trips such as going to the movies or going to Toronto.