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IT Infrastructure Help

Please complete this form to request assistance with an IT infrastructure issue. Some examples of issues you might request assistance with would be: poor wireless experience in a specific location, a broken ethernet port, wireless access points that have become dismounted, cable TV support, etc.

Information and privacy: questions regarding the collection of information on this form can be directed to the form administrator.

Please enter your first name, or your preferred name.
Please enter a phone number that we can use to contact you.
Which residence community do you live in?
Building * (required)
Do you live in CLV North or South?
Which bedroom do you live in?
Which bedroom do you live in?
Which quad do you live in?
Side of room * (required)
Is your bed on the left or right side of the room?
Room style * (required)
Is your room connected to another room?
Room * (required)
Is your connected room the front room, or the back room?
Which floor do you live on?
Which bedroom do you live in?
Which building do you live in?
Which room do you live in?
What is your unit number?
Is your bed on the left or right side of the room, or do you have a single room?
Permission to enter * (required)
Do you give us permission to enter your room to troubleshoot, even if you are not home?
Preferred date * (required)
We are available to help from Monday to Friday. Which day would you like us to come by?
Preferred time * (required)
What time would you like us to come by?
:
What sort of problem are you experiencing? * (required)
Did it ever work? * (required)
Can you tell us a bit more about the issue you're experiencing?
Do you have a photo that would help us better understand the issue?
Files must be less than 25 MB.
Allowed file types: gif jpg jpeg png.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.