Customer service standard

AODA accessible customer service training requirements

All University of Waterloo employees whether full-time, part-time, or contract are required to complete the Customer Service Training. 

This training can be completed in one of two ways:

Your participation in this training will be tracked in ELMS and myHRinfo to ensure that the University of Waterloo is in compliance with the requirements of the AODA. 

If you have any questions, please email hr help or call 519-888-4567 ext. 35935.