myHRinfo

Notice: Due to the transition to Workday, myHRinfo is no longer available. You will be able access and update key information related to your employment at the University of Waterloo once Workday is live on January 7, 2019. Find out more on our Workday website.

Availability

myHRinfo is available:

24 hours x 7 days a week

Maintenance outages are scheduled in advance, and announced on the Human Resources website as a News item and on the Information Systems and Technology (IST) notice board.

Supported browsers

Internet Explorer (IE): 9, 10, 11.
- Please note that Microsoft Edge is not supported by myHRinfo.
- Windows 10 users can use Internet Explorer 11 (shipped with Windows 10) or Firefox / Chrome.
Safari: all recent releases of Safari are supported.

Firefox: all recent "Release" versions and the "Extended Support Release" versions of Firefox are supported.

Chrome: all recent releases of Google Chrome are supported.

Overview

Self service and manager self service guides

Administrative guides and links

Learning and development in myHRinfo (PDF) - employee training guide for ELM Administrators

Support

Q. How do I login to myHRinfo? What is my username and password?

All current employees can login to myHRinfo via their WatIAM account. If you have never used your WatIAM account, you are required to active it, in order to login to myHRinfo.

Your username and password are the same as your WatIAM account.

Q. Why can’t I login to myHRinfo?

Please ensure you have activated your WatIAM account. If you require any assistance with WatIAM, please contact the IST Service Desks.

If your account has not been created due to human resources processing, please contact Human Resources via hrhelp@uwaterloo.ca or x35935.

Q. I can’t see my paycheque and/or T4. I click on it but nothing happens.

You must allow pop-ups in your web browser. Please turn off your pop-up blocker and try again.

Q. My training record on myHRinfo is not displaying the latest information.

Training records may take up to 24 hours to appear on your records summary, after the training administrator has recorded a successful completion.

Not all training records are displayed on myHRinfo. Certain required training is displayed through the Safety Office for employees, and Quest for undergraduate students.

Q. How do I view my Pension related information?

Pension related information for members enrolled in the University Pension Plan can be viewed at: myPENSIONInfo (please use your existing WatIAM account for login).

For further support with myHRinfo, please email hrhelp@uwaterloo.ca.

Terms of use

The information contained in this system is considered private and confidential. Users are authorized to use the data solely for job-related duties as provided under the University of Waterloo guideline Human Resources Records.