Monday, December 16, 2019

Monday, December 16, 2019 — 8:30 AM to 12:00 PM EST

Part of the Crisis Prevention Institute's Prepare Training Course

Join a CPI-certified instructor for this highly interactive and valuable offering. This workshop enables participants to build confidence to effectively deal with potentially hostile, angry, or frustrated stakeholders, both internal and external to the workplace.

Audience: Students, Faculty and staff

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