Information Systems & Technology Annual Report

Upcoming initiatives 2022

Initiative IST Group
Continued development, testing, and release cycles to build upon the University’s next generation web platform, and continue website migrations from WCMS 2 to WCMS 3  Departmental and Campus Applications (DCA)
Re-write of Student Portal mobile apps DCA
Implement SimplyVoting campus voting system (WatVote replacement) DCA
Procurement process for the new Advancement information system  DCA
Continued work to support the University’s proof of vaccination program, including v2 of the Campus Check-In system  DCA
Continued progress within Cloud Fast Forward initiative, including migration of Student Portal platform to Microsoft Azure DCA
Complete the migration of Quest to the Oracle Cloud infrastructure Enterprise Resource Planning (ERP)
Transition the ETL technology used within our Azure data lake from Azure Data Factory to Azure Synapse to remain aligned with the Microsoft roadmap ERP
Initiate Microsoft Github as an offering for code management alongside our on-premise Gitlab offering ERP
Support improvements to the data and reporting used by the Safety Office for training compliance ERP
Advance CRM Capability for campus groups requiring a system using Suite CRM ERP
RFP to see the market options for recruiting systems and potentially migrate ERP
Grad Recruitment Phase 2 in Slate to improve user experience and functionality for applicants and staff involved in recruitment and admission ERP
Upgrade from current end of life IPAM (IP [Internet Protocol] Address Management) system (the system that provides DNS/DHCP), and add dynamic DNS and integration into Active Directory Technology Integrated Services (TIS)
Complete joining WrepNet and migrate satellite campuses TIS
Replace current end of life firewalls for IST Data Centre TIS
Replace current end of life PBX (Private Branch Exchange) telephony system to soft client model TIS
Expand/Rollout of encrypted access control readers - Examine migration of software to alternative system providing integration opportunities TIS
Deploy Cisco DNA spaces for advanced analytics and building usage/tracking providing integration opportunities TIS
Deploy Cisco UDN (User Defined Networking) to provide unique and flexibile solutions to complex user needs over wireless TIS
Expand the use of Virtual Machines in Azure TIS
Explore/expand further opportunities within M365 and Azure TIS
Web Conferencing platform review and consolidation project Client Services (CS)
Workstation Mangement Review initiative CS
Investigate Jira Service Management asset and configuration management feature, Insights CS
Support migration to Jira Cloud CS
Migrate client R: drives CS
Support implementation of new softphone client CS
Investigate mobile device management with Microsoft Intune CS
With campus partners, investigate and implement a more robust solution to extending postdoctoral email and system access CS
Human Resources termination process improvement initiative CS
Mass Email Mangement project implementation CS
Upgrades to WatIAM Information Security Services (ISS)
Replace campus directory search facility ISS
Upgrades and enhancements to two-factor authentication (2FA) service ISS
Evaluation of Endpoint Detection and Response (EDR) solutions ISS
Updates and enhancements to intrusion detection capabilities ISS
Complete the objectives of the Evolving the Edtech Ecosystem project, including the launch of a new edtech website (Edtech “Hub”) ITMS
Complete the Web Conferencing Platforms Consolidation project, end of January ITMS
Work on Peer Review and Group Assessment pilots towards selection of solutions ITMS
Launch and complete Streaming Service investigation/consideration (Streams and Kaltura) ITMS
Begin the LMS (learning management system) review process (for end of D2L agreement, November 2023) ITMS

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Andrew McAlorum
Director, Client Services