Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

  1. Oct. 19, 2017Adobe Acrobat Pro 11 end-of-life - removal – November 3

    What is happening? Adobe Acrobat Pro 11 will be removed from all IST managed computers in Academic Support departments.

    When is this happening? Friday, November 3 at 11:00 p.m.

    Why is this happening?

  2. Oct. 17, 2017Wireless firmware updates – October 18

    What is happening? Firmware updates will be performed on the wireless controllers to apply critical bug fix patches.

    When is this happening? Wednesday, October 18 from 7:00 to 8:00 a.m.

    What is the impact? Wireless clients will experience an interruption to network service while the controllers reboot.

  3. Oct. 16, 2017Email security alert - October 16

    What is happening? The IST security team has been made aware of a phishing attempt purportedly coming from individuals internal and external to the University.  If you receive an email with the subject line “You Have {1} New Important Message” please do not click on any links within the message and be sure to delete the email. IST is investigating to determine a way to prevent further emails from reaching users.

    Contact soc@uwaterloo.ca if you have opened the attachment or followed any links that may have been in the email.

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