Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

  1. Jan. 23, 2018Email security alert - January 23

    What is happening? The IST security team has been made aware of a phishing attempt being sent to several University of Waterloo email accounts. If you receive an email that appears to be from “John Lwis” with a subject line “LAST WARNING!!! YOUR ACCOUNT EXPIRY VALIDATION (UPDATE NOW)” please do not click on any links within the message and be sure to delete the email. IST is investigating to determine a way to prevent further emails from reaching users.

  2. Jan. 22, 2018SharePoint reporting services issue – January 22

    RESOLVED: The issues with SharePoint Reporting Services has been resolved as of 11:45 a.m.

    Persisting issues or concerns? Please submit an RT at rt@uwaterloo.ca or contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

  3. Jan. 22, 2018Connect domain controller upgrade - January 29 - February 26

    What is happening? Domain controllers in connect are being upgraded to 2016 Windows Server.

    When is this happening? Monday, January 29 until Monday, February 26, nightly from 9:00 to 9:30 p.m.

    What is the impact? Users may be prompted to enter their username and password during the maintenance window.

    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

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  1. Jan. 26, 2018Presentation Friday: WatIAM 2.0 update

    UW is implementing SailPoint IIQ as the identity management solution for campus. This session will provide an overview of progress on the implementation, a demonstration of the new system and a review of some changes to roles and activities for administrative users.  
    Training is to be scheduled in the weeks following this session, it is recommended current identity administrators attend.

    This session will not be webcasted/recorded.


All upcoming events