Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

  1. May 16, 2018NEW: Two-factor authentication website

    IST is pleased to announce the launch of the Two-factor Authentication (2FA) website. Powered by DUO, two-factor authentication adds an extra layer of security to university accounts. Verifying your identity using a second factor (such as your mobile device) prevents others from accessing your accounts, even if they know your password.

  2. May 10, 2018SharePoint maintenance – May 16

    What is happening? As part of the regular maintenance of IST services, updates will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

    When is this happening? Wednesday, May 16  from 10:00 p.m. to 2:00 a.m. on Thursday, May 17. 

  3. May 9, 2018RESOLVED: Lynda.com unavailable

    RESOLVED: The issue has been resolved and access to Lynda.com has been restored.

    Questions or persisting issues? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.


    What is happening? An issue is preventing users from accessing Lynda.com. After attempting to log in, users are returned with a “Permission denied” message indicating they authenticated, but do not have access to the resource.  

    IST is investigating. Thank you for your patience.

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