Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

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  1. Jan. 21, 2019Resolved: WatIAM login issues - January 21

    RESOLVED: The login issue with the WatIAM has been resolved. Users should now be able to access the system without issue. Users may not have been able to login to WatIAM between Sunday, January 20 at 8:00 p.m. to Monday, January 21 at 9:10 a.m.

    Persisting issues or concerns? Please contact the IST Service Desk, 519-888-4567, ext. 44357, or helpdesk@uwaterloo.ca.

  2. Jan. 8, 2019Maintenance on the Velocity access control system administration server - January 15-16

    What is happening? The Velocity access control server software will be upgraded from version 3.5 to 3.6. 

    When is this happening? Tuesday, January 15 and Wednesday, January 16.

    What is the impact? Administration of the access control system will be unavailable during the maintenance period. During the maintenance period: 

    • Door schedules cannot be changed
    • Fobs cannot be programmed and access cannot be changed

    Note: All doors and fobs will continue to function.

  3. Jan. 8, 2019IST announces 2018 Annual Report

    Celebrating our 2018 achievements

    A message from Bruce Campbell, Chief Information Officer, Information Systems & Technology 

    I’m pleased to share IST’s 2018 Annual Report, which highlights a number of achievements from the past year and their impact across campus.

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