Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

  1. Mar. 28, 2017Switchboard System Upgrade – April 4

    What is happening? Outdated switchboard hardware is being replaced with a software solution.

    When is this happening? Tuesday, April 4 at 8:00 a.m.

    What is the impact? Switchboard services may be slower than expected as operators adjust to the new process. No other impact is expected.

    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

  2. Mar. 28, 2017Resolved: WatIAM issues - March 28

    RESOLVED: The issues with the WatIAM system were resolved as of 9:10 a.m. this morning. Users should now be able to access the system without issue.

    Persisting issues or concerns? Please contact the IST Service Desk, 519-888-4567, ext. 44357, or helpdesk@uwaterloo.ca.

  3. Mar. 27, 2017UWaterloo Scholar upgrade - March 28

    What is happening? UWaterloo Scholar (https://uwaterloo.ca/scholar) is being upgraded to 1.0.

    Why is this happening? This is the full release of UWaterloo Scholar and adds new features and functionality, fixes some known issues, and introduces some theming changes from the beta release. Release notes are available at https://uwaterloo.ca/web-resources/news/uwaterloo-scholar-10-release

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