June 2013

Welcome to uWaterloo Connect IT! This blog and video series will provide IT service and event information and updates to the campus, while offering a collaborative environment for University community members to share their comments/feedback and help shape the future of IT at Waterloo.

Designing the Portal is like organizing your junk drawer

Imagine if you had an assistant that supported your life here at the University of Waterloo. What would it look like? Many individuals rely on a human resource; a personal assistant. Unfortunately, this isn’t a practical solution for our campus community. What then is our light at the end of the tunnel? Digital technology. More specifically, a ‘portal’ that provides a gateway to multiple disparate channels of communications and information. The portal will help support you in your journey providing quick, easy access to the organized data you need, when you need it. 

Web Accessibility deadline approaches

One in seven people in Ontario have a disability. Over the next 20 years, that number will rise as the population ages. The University of Waterloo is committed to ensuring that all people, regardless of ability, are able to use our websites. Further, the Government of Ontario has made accessibility a priority, aiming for a completely accessible Ontario. Regulations under the Accessibility for Ontarians with Disabilities Act (AODA) require that public websites owned by certain organizations, including the University of Waterloo, be accessible by January 1, 2014.

Building a client-centric IT environment

At the end of May, Sue Grant, Senior Coordinator, Organizational & Human Development, facilitated a session for IT co-op students and their supporting managers focused on Communication for Exceptional Service. The session was open to IT staff from Computing Helpdesks across campus.

Introducing “Enterprise Architecture”

When you think of the word ‘architecture’, what are some words that come to mind? Perhaps you think of a style of building, a blueprint, or an area of study. Possibly the process of planning, designing, building and maintenance comes to mind. Precede the word with ‘enterprise’ and you are on the road to understanding what Enterprise Architecture (EA) is about.

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