January 2017

Welcome to uWaterloo Connect IT! This blog and video series will provide IT service and event information and updates to the campus, while offering a collaborative environment for University community members to share their comments/feedback and help shape the future of IT at Waterloo.

Meet Andrew, the new Director of Client Services

Tell us a bit about yourself.

My name is Andrew McAlorum, and I’m the new Director of Client Services in IST.

IST opens two new IT service desks

In collaboration with campus partners in the Dana Porter Library and New Residence Building, IST has opened two new service desks. Conveniently located, the service desks offer help with wireless connection issues (Eduroam), WatIAM administration, virus removal, anti-virus installation, general inquiries, and more.

Dana Porter (DP) Library Service Desk

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