Posts for the Topic client-centric

Welcome to uWaterloo Connect IT! This blog and video series will provide IT service and event information and updates to the campus, while offering a collaborative environment for University community members to share their comments/feedback and help shape the future of IT at Waterloo.

Building a client-centric IT environment

At the end of May, Sue Grant, Senior Coordinator, Organizational & Human Development, facilitated a session for IT co-op students and their supporting managers focused on Communication for Exceptional Service. The session was open to IT staff from Computing Helpdesks across campus.

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