Friday, December 15, 2017 — 9:00 AM to 9:45 AM EST

This seminar has been cancelled.

In this seminar, Kateri will explain the purpose of using Digital Imaging (DI) and the benefits for campus. She will also discuss the different document files, paper size, scanners and tracking system used by Central Stores. Joel will provide information on the office paper recycling processes and record storage offerings that encouraged Central Stores to pursue DI initiatives.


Friday, December 1, 2017 — 9:00 AM to 9:45 AM EST

Waterloop, hailing from our own university, is the only all-Canadian team competing in the SpaceX Hyperloop Competition. They've built Canada's only functional Hyperloop prototype, a revolutionary transportation technology that sends passenger pods at supersonic speeds through a vacuum tube network spanning the continent. Come see Waterloop directors Jason and Clive talk about the Hyperloop technology, the work the team has done, and the potential for this idea to transform Waterloo, and eventually Canada.


Friday, November 17, 2017 — 9:00 AM to 9:45 AM EST

New Service Desks / Fall Update

At the start of the fall term, IST launched two new service desks to provide better support to students across campus. In addition to an expanded team of student staff to run these new desks, Qualtrics is now being used to track student satisfaction, and some new initiatives have been launched to improve the student experience.

Friday, October 27, 2017 — 9:00 AM to 9:45 AM EDT

Speakers:   Lisa Tomalty & Barb Yantha, IST, Shona Forrest & Limei Chen, SSO, Emily Cyr, Psychology

IST recently launched Qualtrics, a powerful online enterprise-class survey system, to support the needs of our campus community with respect to secure, confidential surveys for all use-cases. This service is available for all staff, faculty and graduate students.

Barb and Lisa will provide an overview of Qualtrics, including how to create an account, how to create a basic survey and how to get support.

Friday, October 20, 2017 — 9:00 AM to 9:45 AM EDT

Speakers:   Joanne McClintock, IST

Mattermost is an open-source team chat application that has recently been licensed for use on campus.

Joanne will be talking about how Mattermost came to be on campus, how it stacks up to other alternatives and how it may be useful for your team.

Friday, October 13, 2017 — 9:00 AM to 9:45 AM EDT

Speakers:   Mike Patterson, IST

In this seminar, Mike will talk about the history of X.509. What’s an ‘X.509’ you ask? It’s actually a digital certificate that uses the international public key infrastructure (PKI) to verify that a public key belongs to the user, computer or service identity contained within the certificate.

He will move on to discuss the current SSL and TLS certificate solutions for campus. As to the future, well, you’ll need to attend or join online as all will be revealed!

Friday, September 29, 2017 — 9:00 AM to 9:45 AM EDT

Speakers:   David Kibble & Connie van Oostveen, IST

Information Systems and Technology is working on a strategic plan for 2017 – 2020. In this seminar, Connie and Dave, who are facilitating strategic planning for IST, will present the process for building the plan, the outcomes thus far for the Strategy and the Areas for Action and next steps.

David Kibble is the Director, Portfolio Management and Connie van Oostveen is Manager, Portfolio/Strategy

This seminar will not be recorded/webcasted.

Friday, September 22, 2017 — 9:00 AM to 9:45 AM EDT

Speakers:   Conference Attendees

In August several support staff from our WCMS team attended the Drupal North Conference in Ottawa.

The theme of this years conference was Websites Strong and Free.

Joe Kwan, Manager of Web Development, IST will lead the attendees in a discussion of the conference highlights.

This seminar will not be recorded/webcasted.

Friday, September 8, 2017 — 9:00 AM to 9:45 AM EDT

Speakers:   Peter Schepers, IST

Solid State Disks (SSD) have been around for many years, but are finally cheap and large enough that new systems, especially laptops, are coming equipped with them.

  • How do they work?
  • How are they made?
  • How long will one last?
  • What should I know about them that might affect how I use one?

In this seminar, Peter will outline the differences between legacy hard disks and SSD’s, especially their strengths, limitations, and security issues.

Friday, June 9, 2017 — 9:00 AM to 9:45 AM EDT

Speaker: Stephen Markan, IST

This seminar will provide an overview of the University of Waterloo SharePoint service as it exists currently, and the plans underway to refresh and re-organize SharePoint.

SharePoint is an online collaboration environment designed by Microsoft to integrate with Microsoft Office and Exchange.

This seminar will look at how the SharePoint service is currently utilized and structured; provide examples of how SharePoint can be useful; and how SharePoint can be improved.

You are invited to provide feedback on how SharePoint might work better for you as we move towards migrating from SharePoint 2013 to SharePoint 2016.

Friday, June 2, 2017 — 9:00 AM to 9:45 AM EDT

Speaker: Tanya Gillert, Co-operative Education & Career Action

This seminar is packed with unique tips and know-how on creating a custom profile and using LinkedIn to its fullest extent. Tanya is a master trainer on LinkedIn and welcomes your questions.

Note: Bring a laptop/tablet if you would like to review your profile during the seminar.

Bio: Tanya Gillert has been a senior Career Development Advisor at the Centre for Career Action since 2003 and actively advises alumni, staff and students on the power of LinkedIn since its launch the same year.

Friday, May 26, 2017 — 9:00 AM to 9:45 AM EDT

Speaker: Erin Faith Young, IST

It’s been quite the space odyssey, looking for a new location on campus for Media Production Services.  Now we have landed!  Come see our new studio facilities in EC5, a site that needs to be seen.  What was Blackberry’s cellular testing site has been taken over by the Media Production Services team. 

In phase 1, we moved into this unique space and are making use of the old RF chambers to produce media content. In phase 2 we will adapt some of the space into a leading-edge professional media studio using innovative media tools and technologies.  Campus needs have evolved beyond traditional audio/visual services, and we will screen some examples of the wide variety of content that we have been producing for academic, instructional and marketing content for Faculties and staff. 

We will tour you through the facilities, such as the anechoic chambers that are now repurposed as a recording studio and audio booth, along with our small museum, and more!  We look forward to talking about where we go from here, and beyond!

Friday, May 12, 2017 — 9:00 AM to 9:45 AM EDT

Speaker: Daryl Dore, IST

The Student, Financial and HR Systems are in a period of significant change and renewal.

This presentation will provide an update on some of the major projects and system renewal initiatives.

Daryl Dore is the Assistant Director of Enterprise Systems within IST. In this role, he works with his team and partners across campus to support our ERP (Enterprise Resource Planning) systems.

Friday, April 21, 2017 — 9:00 AM to 9:45 AM EDT

Speaker: Dave Hinton, IST

Office 365; Past, Present and Future

In the Fall of 2016, the rollout of Microsoft Office 365 begin with first year undergrad students. The implementation will continue with the rest of the undergraduate student population at the end of Winter term 2017.  Future initiatives of Office 365 will be discussed as well as the features that will be made available to the rest of the campus community.

Dave is the Manager of Infrastructure Applications and Communications within the Technology Integrated Systems group.

Friday, April 7, 2017 — 9:00 AM to 9:45 AM EDT

Speaker: Kitty Runstedler, Conestoga College

Building Success through Collaboration

Kitty Runstedler is an Employer Relations Consultant at Conestoga College. She has worked in co-operative education at the college since 2000 and has 12 years prior experience training in the private sector. She has helped over 10,000 students find co-op and graduate employment. Her current portfolio of students are in information technology, computer science,  and electronics engineering programs.  As an Employer Relations Consultant, she connects employers with students, helps to navigate the best program fit and promotes opportunities across multiple resources on campus to ensure maximum exposure

Join us this Friday as Kitty gives us an overview of the co-op program at the College; programs available, recruitment process, employment coaching, career planning and training support.

Friday, March 31, 2017 — 9:00 AM to 9:45 AM EDT

Speakers:   Andrew McAlorum & Eric Bremner, IST

UWaterloo Scholar is a new WCMS service that provides dynamic and customizable personal websites for researcher and faculty. Based on OpenScholar, a Drupal distribution maintained by Harvard,  UW Scholar’s development has been driven by client requests and feedback to allow researchers at the university to self-create a beautiful website in seconds. This presentation will cover the project plan, benefits, and features, as well as a demo and plans for future development.

Andrew McAlorum is the Manager, Web Development and Support in IST. He provides direction of the University’s WCMS, Portal, open data initiatives, and related projects.

Eric Bremner is a Web Developer for the WCMS team within IST and the lead developer for UW Scholar.

Friday, March 24, 2017 — 9:00 AM to 9:45 AM EDT

Speaker: Dean Perkins, CEL

Check out the new digs! Professional Development (PD) moved to larger facilities in EC3 back in September and now features 3 training rooms, a client lounge, and 3 breakout rooms. This session will be held on-site in Training Room A (EC3-1101) and you will have the opportunity to tour the facility as part of the session.

PD offers a wide variety of non-credit courses designed for working professionals in many popular areas including project management, business analysis, leadership, and business communications. Face-to-face courses are conveniently located in EC3 and most staff receive a 50% discount on these courses!

Dean will discuss the certificates offered, highlight specific courses that may be helpful, outline the differences between the PMP® designation and project management certificates offered by PD, and review the eligibility criteria for the 50% discount for face-to-face courses.

Friday, March 10, 2017 — 9:00 AM to 9:45 AM EST

Speaker: Mike Patterson, IST

Mike will discuss the selection process and evolution of the email security gateway for Exchange users on campus.

His talk will span reasons for its purchase in the first place up to deployment and a whole week and a half beyond.

Friday, March 3, 2017 — 9:00 AM to 9:45 AM EST

Speakers: Jonathan Woodcock & Daryl Dore, IST

The University is in the process of implementing a centralized e-commerce solution to address current gaps in our e-commerce capabilities.

In this seminar, Jonathan and Daryl will talk about lessons learned during the pilot phase and outline the implementation plan.

Friday, February 24, 2017 — 9:00 AM to 9:45 AM EST

Speaker: Kate Wood, Science Computing

Kate, Client Service Coordinator from the Science Computing Helpdesk will be talking about her experience with the divide between user needs and IT service.

Topics will include email, Office365 and WatIAM.

Discussion is encouraged during the talk.

Friday, February 3, 2017 — 9:00 AM to 9:45 AM EST

Speaker: Terry Labach, IST

Cybercriminals have sought to make money in many ways by attacking our computer systems. Recent years have seen a rise in popularity of ransomware – software that takes computers and data hostage. Victims are told to pay up, or face crippling losses.

In this presentation, Terry will trace the growth of the ransomware industry. He will give examples of the software used in attacks and offer some countermeasures that can prevent or mitigate ransomware attacks.

This talk was first presented at WatITis 2016.

Friday, January 27, 2017 — 9:00 AM to 9:45 AM EST

Speaker: Lisa Tomalty, IST

The Request Tracker (RT) system is used by many areas of campus to track IT and non-IT requests. This session will provide an overview of an RT ticket lifecycle, what challenges exist and how to remedy them, tips on how to make the most of RT and how you can request new features and functionality. There will also be a brief introduction to the next version of RT (coming later in 2017).

Intended audience: Existing campus users of the RT system, or those interested in learning more about the RT system and how it can help with tracking requests/problems/tasks their area.

Friday, January 20, 2017 — 9:00 AM to 9:45 AM EST

Speaker: Bob Hicks, IST

While going down memory lane is fun, Bob won’t be doing that in this seminar. Well, maybe a little, but the focus will be on the future.  Bob will share some lessons learned during his 39 year career at the University of Waterloo, and he will share some personal insights about things he feels are important for the university going forward. This will be Bob’s last PDAG presentation before he retires on May 1, 2017.

This seminar is an expanded version of the seminar he gave at WatITis 2016. It will include music and  videos not played at WatITis, and also there will be more time for questions and discussion. Bob will be happy to collect and pass along any input you have for his successor.

Friday, January 13, 2017 — 9:00 AM to 9:45 AM EST

Speaker: Greg Smith, IST

The EDUCAUSE Annual Conference is the largest Higher Education IT conference in the world.  In this seminar, Greg will share key messages and themes from the October 2016 conference that was held in Anaheim, California.

Please note that this is an expanded version of the talk given at WatITis 2016.

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