Friday, May 28, 2021 — 9:00 AM to 9:45 AM EDT

FAST Development Group

FAST (Faculty & Academic-Support Software Team) is a group of cross-faculty developers working together to improve the existing dev ecosystem at UW.

Mirko and Steve think they met discussing DevOps, Ansible and Salt at MFCF, but they don’t really remember anymore. They worked so well together on both personal and professional levels that a collaborative relationship quickly developed. Two heroes with capes working together. The idea to extend that collaborative environment across campus to create a full-on Justice League was an obvious choice.
 

Speaker Bios:

Mirko Vucicevich

Mirko is the lead developer of web-tools within the Faculty of Science. Led by client requests in Science, he tries to build local, easily-supported software with a focus on de-tangling and modernizing legacy business processes.
 

Steve Weber

Steve is an IT Specialist in Math. His background in programming and knowledge of campus infrastructure has led to several fruitful collaborations with Science. He is also a contributor to many open source projects and maintainer of VM clusters that keep multiple faculties' blood flowing.
 

This session will be recorded and a link added to the PDAG seminar page.

Join online

Friday, May 14, 2021 — 9:00 AM to 9:45 AM EDT

Improving the way we work with Jira Service Management

In 2013 our software development team in IST began using Jira to help coordinate their work. Since then, usage of the Jira portfolio and project management (PPM) and Confluence knowledgebase (KB) software has grown organically over time, expanding from a 10-user to 2000-user license, and transitioning from a tool that we use internally to a service we offer campus wide. Groups in all faculties, and most academic support units rely on these services to manage projects and coordinate tasks, publish KBs and share documentation. In 2020 during the height of the COVID-19 pandemic, we piloted Jira Service Desk, the Atlassian issue tracking system, with the dream of a full-fledged IT service management system with native integration into our KB and PPM tool, to enhance our own client service and improve efficiencies in UW’s central IT department but also to provide a standardized, integrated toolset to our colleagues across campus. We are now in the process of migrating to Jira from Request Tracker (RT), as well as helping 500+ campus partners. This presentation will outline how we got here, lessons learned, and what is planned over the next year.
 

Speaker Bios

Andrew McAlorum

Andrew is the Director of Client Services in Information Systems & Technology. He previously served as the Manager of Web Development in IST and Head of Digital Initiatives in the Library, and has held roles at the University of Toronto and York University. As Director of Client Services, Andrew provides leadership and direction for the services offered by IST’s Service Desks, Customer Relations & Support, and the Project Management Office. He holds a Bachelor of Arts Honors from Queen’s University and a Master of Information Studies from University of Toronto.

Matthew Harford

Matthew Harford is the Manager for the IST Service Desk team. He has been working on campus since 2009, initially as student staff. When he is not helping people at work, he likes to spend his time woodworking and enjoying the outdoors.

This seminar will be recorded. A link will be added to the PDAG website.

Join online

Friday, May 7, 2021 — 9:00 AM to 9:45 AM EDT

Overview of the Microsoft Power BI reporting and analytics platform. What it enables the users to achieve with their data, highlight the capabilities, and the use cases implemented at UW.  

Presenter: Sergey Bobkin, IST

Speaker Bio:

My name is Sergey, and I work on the data, integration, and analytics team within IST. As part of my job, I implement solutions within the Azure cloud platform, and the Power BI service to support getting data to where it needs to go and create actionable reporting. 

This session will be recorded and a link added to the PDAG seminar page.
 

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