November 2017

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Friday, November 17, 2017 — 9:00 AM to 9:45 AM EST

New Service Desks / Fall Update

At the start of the fall term, IST launched two new service desks to provide better support to students across campus. In addition to an expanded team of student staff to run these new desks, Qualtrics is now being used to track student satisfaction, and some new initiatives have been launched to improve the student experience.

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