New Service Desks / Fall Update
At the start of the fall term, IST launched two new service desks to provide better support to students across campus. In addition to an expanded team of student staff to run these new desks, Qualtrics is now being used to track student satisfaction, and some new initiatives have been launched to improve the student experience.
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our Indigenous Initiatives Office.