July 2020

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Friday, July 17, 2020 — 9:00 AM to 9:45 AM EDT

Matt and Carol will provide an overview of the Jira Service Desk pilot. Topics include a project overview, what went well, project challenges, and a look at some Jira Service Desk features. 

Speakers Bio

Carol Lu is a Computing Consultant on the IST Service Desks team in Client Services. She enjoys helping others find solutions to both technical and non-technical problems. 

Matt Harford is IST’s Service Desk Manager, overseeing the EC2 service desk and physical service desks in DC Library, DP Library, and Village 1. While the service desks keep him very busy, Matt enjoys woodworking, cooking, and his dog, Ramsey.

Join us online

Wednesday, July 22, 2020 — 1:00 PM to 1:45 PM EDT

Join the training session via the following Zoom meeting link (which won’t be active until closer to the call time): https://us02web.zoom.us/j/87070476220

Learn how to create and edit tests in Akindi, print and scan test sheets, and send grades directly to your LEARN gradebook.

NEW!

With Akindi Online, assessment sheets can be shared and completed electronically - no printing or scanning required! Set time limits for online assessments: students will need to complete the assessment within the allotted time, set by instructor. Customize online assessment for select students: to accommodate students that require different assessment time limits or deadlines, instructors can customize time limit, activation date, and deadline for those students

For more information, visit: https://uwaterloo.ca/akindi/#new

Friday, July 24, 2020 — 9:00 AM to 9:45 AM EDT

As part of our Office 365 (O365) environment, all students and employees are given access to OneDrive for storing and sharing information. Stephen will cover some of the basics about OneDrive and where OneDrive fits into our collaborative cloud environments. This session will address some of the security and privacy questions that often arise and suggest some ways that you may want to use OneDrive as part of your office tool set.  
This presentation is a shared creation by the OneDrive Advancement Initiative (consisting of Joe Allen, Natasha Jennings, Mike Huynh of IST and Samantha Murray, HR .)

Speaker Bio
Stephen has been employed at the University of Waterloo for over 30 years. He is currently part of IST and the Client Services liaison to the Faculty of Science. He also knows a thing or two about SharePoint (hint: OneDrive is really SharePoint in disguise). When not puttering with computers, Stephen putters in the garden; and organizes tabletop gaming events throughout Waterloo region via KW Gamers.

Join us online

This seminar will be recorded. A link will be added to the PDAG website after the session.  

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