Presentation Friday: Confluence and IST Knowledge BaseExport this event to calendar

Friday, August 14, 2020 — 9:00 AM to 9:45 AM EDT

Confluence: A dynamic tool to help users create and collaborate

During this seminar, we’ll provide a tour of the IST Confluence space, a team workspace that allows us to create, collaborate, and organize resources in one place. We’ll use the IST Knowledge Base to explain how Confluence works, how it can be used, and some of its strengths and limitations. We’ll also discuss the difference between our internal and external knowledge base spaces, our strategy for designing the spaces, and how we maintain them.


Speaker Bio
Matt Harford is IST’s Service Desk Manager, overseeing the EC2 service desk and physical service desks in DC Library, DP Library, and Village 1. While the service desks keep him very busy, Matt enjoys woodworking, cooking, and his dog, Ramsey.

Join us online

This seminar will not be recorded. 

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