Presentation Friday: IST Client Services UpdateExport this event to calendar

Friday, May 2, 2014 — 9:00 AM to 9:45 AM EDT

Topic: IST Client Services Update

Date: Friday May 23, 2014

Time: 9:00 am – 9:45 am

Room: MC 2009

Speakers: Bob Hicks  (Director IST Client Services)  and other members of the IST Client Services team

IST Client Services is comprised of 4 units: Service Desk, Customer Relations and Support, Training/Licensing/Communications, Web Development. In this seminar you will learn about current and future activities in each of these units. These activities include Service Level Agreements, Web Accessibility Support, WCMS Migration and Support, Student Portal, Request Tracker 4 implementation, and much more.


This seminar will be webcasted/recorded. Please note that this is now available in all formats.

Location 
MC - Mathematics & Computer Building
MC 2009
200 University Avenue West

Waterloo, ON N2L 3G1
Canada

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