IST Client Services Update
This session will highlight important initiatives in Client Services over the last year, with particular emphasis on 2020 and all the activities that went into adapting our services for remote delivery during the pandemic.
Andrew McAlorum is the Director of Client Services in IST, which includes the Service Desks, Customer Relations and Support, and Project Management Office. He has held previous positions in higher ed IT at University of Waterloo, University of Toronto, and York University.
This seminar will be recorded. A link will be added to the PDAG website after the session.