Service

Waterloo Content Management System (WCMS)

Type

Incident

Description

Today at around 2:50pm, WCMS sites experienced an outage for approximately 10 minutes. During this outage, an error related to database connectivity was visible to users who were trying to browse web sites. It seems like the outage was caused by excessive load on the servers. Staff are investigating to try and determine whether this was a malicious attack or unintentional over-enthusiasm of a crawler.

Start time

Tuesday, March 11, 2014 2:50 PM

End time

Tuesday, March 11, 2014 3:00 PM

Impact

all uwaterloo.ca wcms websites down

Resolution

resolved

Notice submitted

Tuesday, March 11, 2014 3:27 PM