help automatically sent to users with some types of Wi-Fi configuration errors






Each day there are about 30,000 incorrect logins to campus Wi-Fi

About 60% are caused by forgetting to include when connecting to eduroam, or attempting 'computer authentication' instead of 'user authentication'.

In order to help these users correct their settings and get connected to Wi-Fi, an e-mail message will be automatically sent to such users, once per hour, until their configuration is corrected.

The e-mail explains how to correct the error.

Start time

Monday, October 20, 2014 10:00 AM

End time

Monday, November 30, -0001 12:00 AM

Notice submitted

Monday, October 20, 2014 4:32 PM