http redirect loops in some cases

Service

Waterloo Content Management System (WCMS)

Type

Incident

Description

We had issues reported by some users that certain HTTP URLs were unreachable:

http://www.uwaterloo.ca
http://uwaterloo.ca

Note that https://uwaterloo.ca URLs were working fine in all browsers (as did https://www.uwaterloo.ca).

This was limited to machines connected to the network via IPv4, rather than IPv6.

The issue has been resolved

Start time

Friday, October 24, 2014 8:00 AM

End time

Friday, October 24, 2014 12:00 PM

Notice submitted

Tuesday, December 2, 2014 8:56 PM