UW homepage and WCMS website problem (resolved)

Service

Waterloo Content Management System (WCMS)

Type

Incident

Description

Resolved. Issue as follows:

- Months ago to prevent DOS attacks the local firewall rules on wms systems limited access to wms.uwaterloo.ca subnet
- the WCMS load balancer switches to new hardware this morning
- wms.uwaterloo.ca IP address changes to the new load balancer. varnish servers don't move
- wms could not talk to varnish servers


Local firewall rules fixed and redistributed

Start time

Friday, December 12, 2014 8:00 AM

End time

Friday, December 12, 2014 10:36 AM

Notice submitted

Friday, December 12, 2014 12:29 PM