uwaterloo.ca web server down

Service

Waterloo Content Management System (WCMS)

Type

Incident

Description

From Jeff:

We had almost 300 connections to the IST site on the WCMS. This maxed out the connections to the database server. Cycling Apache on both servers dropped all the connections and allowed things to recover. Typically we have about 30 simultaneous connections to the database.

Start time

Friday, May 13, 2016 12:30 PM

End time

Friday, May 13, 2016 1:00 PM

Resolution

stopped and restarted web servers

Notice submitted

Friday, May 13, 2016 4:45 PM