Options page not showing for OWA clients

Service

Exchange (Connect)

Type

Incident

Description

Update: This morning's maintenance left the client access service of Exchange in a undesirable state. A reboot of each node fixed the issues that were reported with OWA. Users may notice an alert with outlook or be prompted for credentials.

Clients using Outlook Web Access (OWA) to access their connect mailbox are currently not able to navigate to the 'options' area to change rules, auto-response messages, etc. Some report that the page eventually shows up after 5 minutes. We are currently investigating.

Start time

Thursday, November 10, 2016 8:00 AM

End time

Thursday, November 10, 2016 11:35 AM

Notice submitted

Thursday, November 10, 2016 11:42 AM