Outlook Web App (OWA) searching unavailable

Service

Exchange (Connect)

Type

Incident

Description

Resolved: Moving the active database copies to another node seems to have fixed the search issue. I have rebooted the affected node and tested a single database on the original node with positive results.

Original issue:
The search functionality in Outlook Web App (OWA) is currently unavailable for some users. We have narrowed this down to a specific server and are currently working to resolve. This does not affect Outlook rich clients that are in Exchange cached mode.

Start time

Wednesday, April 5, 2017 8:00 AM

End time

Wednesday, April 5, 2017 12:15 PM

Notice submitted

Wednesday, April 5, 2017 12:51 PM