Service

DNS

Type

Incident

Description

A DNSSEC root certificate update was made on the campus infoblox devices this morning. The process from the vendor was followed however due to a configuration difference between our setup and the model case a failure occurred.

DNS from on campus was not functioning.
DNS from off campus was working.

The change was rolled back and the issue was resolved.

Start time

Tuesday, June 13, 2017 7:30 AM

End time

Tuesday, June 13, 2017 8:05 AM

Notice submitted

Tuesday, June 13, 2017 8:27 AM