[RESOLVED] Some users unable to login to VPN

Service

Virtual Private Network (VPN)

Type

Incident

Description

During the specified window, some users were unable to login to the campus VPN at cn-vpn.uwaterloo.ca, or cr-vpn.uwaterloo.ca.

The cause appears to be an errant configuration.

Users with existing connections to the VPN were not affected.

Start time

Thursday, June 15, 2017 11:30 AM

End time

Thursday, June 15, 2017 12:55 PM

Notice submitted

Thursday, June 15, 2017 1:43 PM