Intermittent errors on Open Data API v2

Service

Waterloo Data APIs

Type

Incident

Description

There are intermittent errors on the v2 Open Data API that are causing data not to be returned.

We're investigating the cause.

-- July 18 / 15:30 EST / The underlying database server was having issues causing the API to not be able to talk to it. It's been addressed for now, and we'll assess again tomorrow.

-- July 23 / We made hardware changes to the server that should help to address these issues. We're also going to attempt to make some database level optimizations. Work continues to replace some of the older Open Data API components.

Start time

Wednesday, July 18, 2018 2:00 PM

End time

Friday, July 20, 2018 3:00 PM

Notice submitted

Monday, July 23, 2018 9:56 AM