Mattermot chat unavailable

Service

WikiJIRA

Type

Incident

Description

Service is now restored. The root cause was the VM that hosts the database restarting due to the underlying hardware host failing and having a configuration issue coming back up.
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We're aware the Mattermost chat service is currently unavailable. We are looking into why, and will post updates as available.

Start time

Thursday, July 26, 2018 12:15 PM

End time

Thursday, July 26, 2018 12:55 PM

Notice submitted

Thursday, July 26, 2018 12:57 PM