What is happening? As part of the regular maintenance of IST services, updates will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services. The SQL instance also needs to be rebooted.
When is this happening? Tuesday, April 25 from 10:00 p.m. to 2:00 a.m. on Wednesday, April 26.
What is happening? The Request Tracker (RT) system will be upgraded to version 4.4.
When is this happening? Saturday, April 22 from 8:00 a.m. to noon.
What is the impact? The RT system will be unavailable during the upgrade window. Urgent requests during this time should be sent to firstname.lastname@example.org. The standard features and interface of the new version (4.4) is very similar to the current version (4.2), so no post-upgrade issues are anticipated.
UPDATE: The upgrade of WCMS responsive “FDSU” websites, single page sites and conference sites to Drupal 7.54 and WCMS version 2.4.1 is taking longer than originally anticipated.
An additional maintenance window has been added to complete the upgrade on Monday, March 27 from 7:00 p.m. until 7:00 a.m. on Tuesday, March 28.
What you need to do before the upgrade begins: If you have a responsive, single page, or conference site, please log out of your site and do not work on your site during this upgrade window. Sites will remain available to site visitors during the upgrade window.