News archive - September 2008

Thursday, September 25, 2008

Beware of phishing attack

Beware of phishing attack. Re: VERIFY YOUR UWATERLOO.CA EMAIL ACCOUNT NOW”. See vulnerability note re: Spear phishing attacks.

Thursday, September 25, 2008

Wireless connection problems

We are experiencing wireless connection problems this morning. We regret this inconvenience, and are taking all steps to resolve the matter.

Friday, September 19, 2008

Admmail server slowness

The admmail server is experiencing a heavy load on sendmail this morning. It is being monitored.

Wednesday, September 10, 2008

Beware of phishing attack

Beware of phishing attack. Re: “Update Your Uwaterloo.ca Email Account”. See vulnerablity note re: Spear phishing attacks.

Wednesday, September 3, 2008

Name display on telephones is broken

Call display on internal phones is only displaying the phone number instead of the name.

Twice a week, the tele-management software that we use updates the name-to-extension association in the PBX with what’s stored in its database. It does this by doing a bulk delete followed by a bulk add.

We’ve been experiencing communications problems between the tele-management server and the PBX, so these updates are failing (after the bulk delete). We’re currently investigating the problem and hope to have it resolved soon.

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