News archive - September 2009

Tuesday, September 29, 2009

CONNECT (Exchange Server) changes in spam assessment

Today and tomorrow (Sept 29/30), a new spam processing agent will be installed on the Exchange Edge Transport servers to address the high number legitimate email messages being flagged as Junk Email by Outlook users.

Thursday, September 17, 2009

Telephone service issues this morning

Some campus phone lines are down this morning.

We are working on the problem and apologize for the inconvenience.

Wednesday, September 16, 2009

NETWORK ALERT - 2009-09-16 - campus wireless failure

Description: campus wireless failure
Date: (YYYY-MM-DD) 2009-09-16
Start time: 2:40pm
End time: 2:50om
Impact: campus wireless
Resolution: power cycle of controller

Submitted by: bruce@uwaterloo.ca

Comment:
Campus wireless was down from 2:40pm to
2:50pm when the primary Aruba controller failed, and required a power cycle to restore.

Redundancy mechanisms that were in place to protect from single failures did not function.

Wednesday, September 16, 2009

NETWORK ALERT - 2009-09-17 - Outage for Authentication-Wired/Wireless

Description: Outage for Authentication-Wired/Wireless
Date: (YYYY-MM-DD) 2009-09-17
Start time: 07:10:00
End time: 07:55:00
Impact: Wired/Wireless Authentication

Submitted by: sbourque@uwaterloo.ca

Comment: There will be an outage tomorrow morning for all wired and wireless authentication users both on campus and within ResNet. This also includes satellite locations such as Architecture and School of Medicine.

Tuesday, September 15, 2009

Wireless issues currently

We are working on the problem and apologize for the inconvenience.

Campus wireless service was impacted today when the network router for the service stopped functioning, and failover to the redundant router did not function correctly.

The router was rebooted to restore service. Investigation continues.

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