News archive - March 2012

Thursday, March 22, 2012

“Welcome letter from ITMS Media Services” - ignore!

Hi all,

It appears the company who hosts a service for us (MediaNet by Dymaxion) was supposed to assist us to send email to a limited set of people. Instead, it has gone out to a large set! Please tell people to ignore the email if they report it to you.

Please accept our apologies for this inconvenience.

Andrea Chappell,
Director of ITMS in IST

Thursday, March 22, 2012

COMSOL License server moving and use of the VPN required for off-campus access

Email sent to COMSOL users on March 22, 2012:

The COMSOL license server is moving from watserv1.uwaterloo.ca to a new server. Recent installations will automatically point to the new server. Off campus use will now require use of the VPN. Please update your license file by downloading the file “license.dat” from the IST Scientific Computing webstore. The file goes in the license folder in the COMSOL installation location.

Example locations are:

Wednesday, March 21, 2012

SLC router crash (resolved)

Description: SLC router crash

Date: (YYYY-MM-DD) 2012-03-21
Start Time: 13:50
End Time:

Impact: SLC / HS

Resolution:

Submitted By: sbourque@uwaterloo.ca

Comment:
The router in SLC has crashed. IST is investigating.
Service affected include SLC, Watcard, Feds, and HS .

Notice Submitted: Wed Mar 21 13:54:14 EDT 2012

Note: If you have any questions or concerns please contact the IST Help Desk at ext: 44357 or helpdesk@uwaterloo.ca

Friday, March 16, 2012

Presentation Friday: Learning from a Distance

Topic: Learning from a Distance - Interest and Activity in Synchronous Tools
Date: Friday March 16, 2012
Time: 9:00 am to 9:45 am
Room: MC 2009
RSVP: none

Thursday, March 15, 2012

NEVER provide your password

Once again, bogus emails are asking for userid and password information. NEVER NEVER provide this information. Delete the email immediately. Do not respond.

Here’s an example of one circulating campus lately:

—————————- Original Message —————————-
Subject: Mail::Responds Needed.
From: “Waterloo University”
Date: Wed, March 14, 2012 4:38 pm
To:
————————————————————————–
Attention: Subscriber

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