News archive - August 2013

Wednesday, August 28, 2013

Registration is now open for the Skills in the Electronic Workplace (SEW) courses

Registration is now open for the September-October courses.

More information is available.

Tuesday, August 27, 2013

BlackBerry Enterprise Service 10 (BES10) testing - Thursday at midnight

What is happening? IST will be conducting a failover test of the BlackBerry Enterprise Service 10 (BES10).

When is this happening? Thursday, August 29 at midnight. The test is expected to last 5-10 minutes.

Friday, August 23, 2013

Resolved - Issue setting options in OWA

This issue was resolved as of 11am today.


What is happening? One of the four servers providing Connect web email access (OWA) is experiencing issues processing account “Options”.

How does this impact you? Anyone connected to this server who tries to update the options on their account will get a message indicating “Sorry! We’re having trouble processing your request right now. Please try again in a few minutes.” If you get this message, please log out of OWA and log back in again.

Thursday, August 22, 2013

Resolved: Server issue impacting live WCMS sites

Update: Server issues have been resolved. Sites should load more quickly and users should be able to login and make changes to their sites.

What you need to do now:

Tuesday, August 20, 2013

WCMS upgrade issues

WCMS sites on the production server (live sites) were upgraded to version 1.7 last night. There were some issues identified as a result of the upgrade (i.e. changes to URL paths and redirects), which the WCMS team is currently investigating and working to resolve.

Questions or concerns? Please email any issues or concerns to:
rt-ist-wcms@rt.uwaterloo.ca

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