News archive - January 2014

Thursday, January 30, 2014

Wi-Fi automated email alerts to begin on February 4

What is happening? Automated email alerts to owners of Wi-Fi devices that are giving authentication errors will be activated.

When is this happening? Email alerts will start on Tuesday February 4 at 8:30 am.

Why is this being done? To make users aware of configuration and other problems on their W-Fi devices that are affecting their user experience.

Tuesday, January 28, 2014

WatIAM maintenance January 30

What is happening? WatIAM will be taken offline for hardware maintenance.

When is this happening? Thursday, January 30, 7:00 am to 8:30 am.

What is the impact? WatIAM services will be unavailable.  New accounts cannot be created, and existing accounts cannot be modified during this time.  Nexus, UWLDAP, the Extract file, and other authentication services will not be affected.    

Friday, January 17, 2014

WatIAM application restart, January 17

What is happening: WatIAM will be restarted to load an updated driver that enables it to connect to HRMS system. 

When is this happening? Friday, January 17 at 12:00 noon.  Downtime should not be more than fifteen to twenty minutes.

Questions before or problems after the upgrade? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

Friday, January 17, 2014

SharePoint unavailable Saturday, January 25

What is being done?  SharePoint is being upgraded from SharePoint 2010 to the new version, SharePoint 2013.

Why is this being done? This is part of the normal IST upgrade and maintenance process. This upgrade will provide for newer features and options available in SharePoint 2013 Server (Enterprise).

When is it being done?  Saturday, January 25, 2014 between 7:00 a.m. and 7:00 p.m. If there is the need to back-out of the changes, SharePoint may be down longer while a restore is done.

Thursday, January 9, 2014

Symantec upgrade for home and user-managed machines

What is happening? Symantec Endpoint Protection (SEP) is being upgraded to version 12.1.4013.4013 on home and user-managed Windows computers.  This affects anyone who has the Faculty/Staff SEP client from IST’s Download page.

When is this happening? Process will commence any time on or after Monday January 13.

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