News archive - February 2014

Tuesday, February 18, 2014

Academic Support Print Services moving to Nexus – February 19

What is happening? Academic support print services are being migrated from ADS to Nexus.

Tuesday, February 18, 2014

LEARN is down (resolved) - February 18

Resolved - LEARN was down for approximately 30 minutes starting ~11:20.  The system has been restored.  Thank you for your patience while the vendor resolved this issue.

Thursday, February 13, 2014

Request Tracker (RT) issues this morning

What is happening? We are investigating issues with the Request Tracker (RT) system this morning. 

What is the impact? Email to request@uwaterloo.ca is working, however, users logged in to https://rt.uwaterloo.ca are reporting slowness and sometimes responses/comments are not recorded.

Questions/concerns? Please contact the IST Service Desk (CHIP), helpdesk@uwaterloo.ca or ext. 44357.

Tuesday, February 11, 2014

Sendit maintenance - February 14

What is happening? We will be performing maintenance on our file transfer service (sendIt.uwaterloo.ca).

Why is this happening? Routine maintenance for our Sendit service, ensuring our systems are up-to date

When is this happening?  Friday February 14, 10:00 p.m. to 12:00 midnight

What is the impact? During this time, the service will be unavailable for uploading or downloading of files.

After the upgrade: No change to the service.

Friday, February 7, 2014

Firefox upgrade - February 10

What is happening? Firefox 24.3.0 ESR will be deployed to Academic Support computers.

When is this happening? Monday, February 10, 10:00 pm.

What you need to do before the upgrade begins: Please close Firefox before heading home Monday. If you forget to close Firefox, a task sequence will close Firefox for you, but it will not save your work in Firefox. If your workstation is powered off, the Firefox upgrade will begin shortly after your workstation is powered back on.

  1. 2020 (40)
    1. March (13)
    2. February (10)
    3. January (17)
  2. 2019 (124)
    1. December (17)
    2. November (12)
    3. October (11)
    4. September (8)
    5. August (12)
    6. July (9)
    7. June (9)
    8. May (13)
    9. April (8)
    10. March (8)
    11. February (7)
    12. January (10)
  3. 2018 (112)
    1. December (6)
    2. November (7)
    3. October (8)
    4. September (10)
    5. August (9)
    6. July (11)
    7. June (11)
    8. May (12)
    9. April (9)
    10. March (8)
    11. February (5)
    12. January (16)
  4. 2017 (113)
  5. 2016 (136)
  6. 2015 (203)
  7. 2014 (210)
    1. December (21)
    2. November (14)
    3. October (25)
    4. September (15)
    5. August (23)
    6. July (18)
    7. June (21)
    8. May (19)
    9. April (16)
    10. March (17)
    11. February (14)
    12. January (7)
  8. 2013 (95)
  9. 2012 (187)
  10. 2011 (120)
  11. 2010 (114)
  12. 2009 (233)
  13. 2008 (100)
  14. 2007 (2)