News archive - May 2014

Thursday, May 29, 2014

Symantec upgrade for home and user-managed machines

What is happening? Symantec Endpoint Protection (SEP) is being upgraded to version 12.1.4100.4126 on home and user-managed Windows computers.  This affects anyone who has the Faculty/Staff SEP client from IST’s Download page.

When is this happening? This process was started on May 27.

Monday, May 26, 2014

WatIAM maintenance – May 29

What is happening? WatIAM will be taken offline for maintenance.

Why is this happening? The system will be taken down to apply patches to address security advisories.

When is this happening? Thursday, May 29, 4:30 pm – 5:00 pm.

What is the impact? WatIAM services will be unavailable.  Users will not be able to change their password, new accounts will not be provisioned, and changes will not be made to accounts during this period. All authentication services will remain operational. 

Thursday, May 22, 2014

Symantec Endpoint Protection (SEP) upgrade – May 22

What is happening? Symantec Endpoint Protection (SEP) is being upgraded to version 12.1.4100.4126  on Academic Support computers.

When is this happening? Thursday May 22

How does this impact you?  Your workstation will detect the new version from the campus SEP servers and install it over the next day or two. The auto-upgrade process will run silently on your workstation.

Wednesday, May 21, 2014

Adobe Flash Player upgrade – May 21

What is happening? Adobe Flash Player will be upgraded on all academic support computers to version 13.0.0.214.

When is this happening? Wednesday, May 21 at 12:00 midnight

What you need to do before the upgrade begins: Please close any open web browsers. If you forget to close them, a task sequence will close them for you, but your work may not be saved.

Friday, May 16, 2014

OnBase maintenance - May 21

What is happening?  OnBase web server maintenance.

Why is this happening? This maintenance is required to address performance capabilities.

When is it being done?  Wednesday May 21, 8:00 am – 9:00 am

What is the impact to OnBase users? OnBase will be unavailable during the maintenance window. Graduate applicant documents viewed through Quest will also be unavailable.

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