News archive - July 2014

Wednesday, July 30, 2014

WCMS upgrade - July 30

What is happening? WCMS sites are being upgraded to version 1.8.6. Details are available on the Web Resources site - WCMS version 1.8.6 release.

When is this happening? Wednesday, July 30, 7:00 p.m. - Thursday, July 31 at 8:30 a.m.  

Please do not log in to your site during the upgrade window.

Tuesday, July 29, 2014

MySharePoint Maintenance - July 30

What is happening? Updates to the MySharePoint (mysharepoint.uwaterloo.ca) service to complete the migration of usernames into the new authentication format. The main SharePoint (sharepoint.uwaterloo.ca) was converted earlier.

When is this happening? Wednesday July 30, 2014. The process will begin at 8:00 PM, and will take several hours for the process to run. Full service to MySharePoint will be restored by midnight. 

Friday, July 25, 2014

Issue with Fax services – July 25 (resolved)

UPDATE (July 25, 4:25 p.m.): This issue has been resolved. 

Details:  The virtual server has been moved back to the original host it was on prior to the issues.  Clients have tested and confirmed that the issue is now resolved.


What is happening: We are currently experiencing issues with the central fax service.  We are investigating the issue and hope to have it resolved shortly.

Friday, July 25, 2014

Rescheduled: Symantec Endpoint Protection (SEP) Deployment – July 30

We have had to delay deployment by one day and have rescheduled this for July 30 at 11:00 pm.

Thursday, July 17, 2014

Request Tracker (RT) is down - July 17 (resolved)

Update (July 17, 4:14 pm): Service restored.


The web interface for Request Tracker (RT) system is currently down (July 17 at 4:00 pm). 

Email to RT is still functional and will be queued up while the machine is down.

We are working on the problem - updates will be available here.

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