Tuesday, December 22, 2015

2015 IT service desk closures

Davis Centre (DC) IT Service Desk

Close: Tuesday, December 22, 2015 at 8:30 p.m.

Open: Monday, January 4, 2016 at 8:30 a.m.

Village 1 (Residence) IT Service Desk

Close: Wednesday, December 23, 2015 at 4:30 p.m.

Open: Sunday, January 3, 2016 at 12:30 p.m.

IST Service Desk (EC2)

Close: Wednesday, December 23, 2015 at 4:30 p.m.

Open: Monday, January 4, 2016 at 8:00 a.m.

Media Resources/Podium keys in MC 1052

Monday, December 21, 2015

Reporting IT service issues during the holidays

The University will be closed December 24, 2015 until January 4, 2016

During the holidays, if you notice an outage of the campus network or any major IST-maintained computing facility, you can leave a voice message at 519-888-4357 or submit a request online.

Please note only critical requests, such as a network outage, will be handled. Requests, such as password problems, will be processed in the usual manner once the University re-opens on January 4.

Friday, December 18, 2015

Electrical work in MC may impact availability of some services - Dec 29 to 31

What is happening? Plant Operations has scheduled electrical work in the Mathematics & Computer (MC) building over the holidays, which may impact the availability of some services. 

When is this happening? December 29-31. 

Friday, December 18, 2015

Changes and notes for learning environment facilities, winter 2016

Read below to see how learning environment changes may affect you.

E-classroom podium fobs and keys

Thursday, December 17, 2015

Virtual Desktop Infrastructure (VDI) and license servers maintenance - Dec 19

What is happening? Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates. Servers include: licsrv1, licsrv2, vdisrv1 - 6

When is this happening? Saturday, December 19 from 10:00 a.m. to noon.

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